0121 784 3335 info@kinglonguk.com

After Sales Services

The King Long Headquarters is ideally located to provide national service and parts support to its customers.

At its Headquarters you will find a 4 bay workshop, complete with break testing station and rolling road; allowing King Long to carry out its own maintenance on customer vehicles when required.

In recent months King Long have added an additional 4 mobile service vehicles to its fleet, allowing our team of mobile engineers to service the Kinglong range nation wide, in addition to this Kinglong are able to call upon national service support from its key component suppliers including Cummins, Eaton, ZF, Allison, Meritor, Bosch and Wabco.

2 Year “Bumper to Bumper” Warranty

All King Long vehicles are supplied as standard with a full 2 year bumper to bumper, unlimited mileage warranty which covers all factory supplied components.

This means that in addition to the driveline cover that is normal for new coaches you will also be covered for any defect on the standard body and any equipment King Long supplies.

Parts Service

Due to rapid expansion we are delighted to announce our King Long Parts department is now open to service your requirements from 8am – 8pm Monday – Friday and 8am to 12pm on a Saturday.

Our team of dedicated King Long staff are now on hand to deal with your enquiries and complete your order at times more convenient to the operator.

Investing into Customer Care

We recognise that normal office hours are not always convenient to a coach / bus operators therefore have taken this measure to ensure we are offering our customer the best possible service.

For orders received up to 7:30pm we are able to offer same day despatch and with further investment into a fleet of “delivery / service” vans we are able to deliver same day on any urgent parts requests up to a radius of 150 Miles.

PARTS CATALOGUES

Please download a PDF from the list below. If you do not find what you are looking for please contact info@kinglonguk.com

XMQ6900Y

XMQ6900J

XMQ6130Y

XMQ6127Y

XMQ6127J

 

OPERATION MANUALS

Please download a PDF from the list below. If you do not find what you are looking for please contact info@kinglonguk.com

C9

C10

C12

XMQ6996

XMQ6900J

XMQ6900

XMQ6130C

XMQ6129Y

XMQ6127J

XMQ6127

XMQ6120C

Aftersales Service Director 

David Hoy
Mobile: +44(0)7827 894447
Email: david.hoy@kinglonguk.com

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