Last updated: June 2019
2. Information we collect
2.1. Data Collection
We collect Personal Data and Other Information in a variety of ways including:
- Navigational Information from your visit to our website but you are free to explore the Website without providing any Personal Information about yourself.
- Through our website when you register for events, fill out contact forms, download content or subscribe to our blog.
- Offline such as when you attend one of our events or during phone calls with our sales representatives.
- From other sources such as public databases, social media platforms or other third parties.
2.2. “Personal Information”
This refers to any information that you choose to submit to us and that identifies you personally, including contact information about yourself or your business. Personal Information can also include information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google.
When we first obtain Personal Information from you, or when you take a new service or product from us, we will give the opportunity to tell us if you want tor receive information from us about other services or products. You will be asked to tick a box on an application form or contract. If you do not tick the box you will not be sent further communications. If you do tick the box you may change your mind at any time by emailing us at the address below or by unsubscribing.
2.3. “Navigational Information”
This refers to information about your computer and your visits to our website such as your IP address, location, referral source, pages viewed, etc.
2.3.2. Log files
King Long UK may also use log files to collect demographic information that may include your age, gender, interests, location and favourites. These are not associated with your name.
2.3.3 IP address
We may also collect technical information such as your IP address, operating system, the times that users accessed the site, etc. This information may influence our emails, and is therefore linked to your Personal Information.
2.3.4 Third party tracking
We do not have access or control over third party tracking technologies.
3. Use of the information
3.2. We never sell Personal Information
We will never sell your Personal Information to any third party.
3.3. Use of Personal Information
We may use your Personal Information to personalise our Website to you, send you information that may interest you, and provide other companies with statistical, non-identifying information about you. We may also share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support.
3.4. Use of Navigational Information
We use Navigational Information to operate and improve the Website, and to provide you with a personalised user experience.
3.5. Testimonials and comments
We may post customer testimonials and comments on our Website, which may contain Personal Information. However, we would always obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
3.6. Service providers
We may employ contractors to provide services to visitors to our Websites. In all such cases, any third parties are obliged to adhere to our privacy and customer data handling policies.
3.7. Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
3.8. External websites
We do not control, and are not responsible for, the content or practices of any of the websites we may link to. Neither should our sharing of the link be considered an endorsement of these other websites, their content, owners, or practices.
3.9. Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. You can also specifically ask us to delete the information from our servers by contacting firstname.lastname@example.org
4. Opting out
If you provide us with your Personal Information, you have the right to:
- Review the user information that you have supplied to us
- Request that we correct any errors, outdated information, or omissions
- Request that we do not contact you using the information you have provided
- Request that your user information be removed from any of our lists
- Request that your user information be deleted from our records
- Opt out of being contacted by King Long UK
To exercise any of these rights, please contact us at email@example.com and we will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.